Data Privacy Statement - E.P.S. Services

1. Introduction

E.P.S. Services values the privacy of its customers and is committed to protecting the personal data entrusted to us. This Privacy Statement describes how we collect, use, store, and protect personal information in compliance with the General Data Protection Law (Law No. 13,709/2018 - LGPD) and other applicable legislation.

2. Collection of Personal Data

2.1. We collect personal data voluntarily provided by customers when filling out forms on our website, such as name, address, email, phone number, and details necessary for providing services.

2.2. We may also collect data automatically during browsing on our website, such as IP address, browser type, and pages accessed, for the purpose of service improvements and enhancing user experience.

3. Use of Personal Data

3.1. The personal data collected is used to:

• Process orders and provide the contracted services.
• Communicate updates and relevant information about the services.
• Personalize and improve the customer's experience on our website.
• Comply with legal and regulatory obligations.

4. Sharing of Personal Data

4.1. E.P.S. Services does not share, sell, or rent personal data to third parties, except when necessary to:

• Comply with legal or regulatory requirements.
• Protect the rights and safety of E.P.S. Services and its customers.
• Execute the contracted services, with prior agreement from the customer.

5. Data Storage and Protection

5.1. Personal data is stored in secure environments and protected by appropriate technical and organizational measures against unauthorized access, loss, alteration, or disclosure.

5.2. We retain personal data only for the time necessary to fulfill the purposes for which it was collected or as required by law.

6. Data Subject Rights

6.1. According to the LGPD, customers have the right to:

• Access their personal data and obtain information about its processing.
• Request the correction of incomplete, inaccurate, or outdated data.
• Request the anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data.
• Revoke consent at any time when data processing is based on it.

7. Updates and Modifications

7.1. This Privacy Statement may be periodically updated to reflect changes in data protection practices or to comply with legal changes.

7.2. We recommend that customers regularly review this statement to stay informed about how we protect their personal information.

8. Contact

8.1. If you have any questions, concerns, or requests related to this Privacy Statement or the processing of your personal data, please contact us at contato@eps-servicos.com.

9. Applicable Law and Jurisdiction

9.1. This Privacy Statement is governed by Brazilian law, particularly the General Data Protection Law (Law No. 13,709/2018).

9.2. To resolve any issues related to this statement, the jurisdiction of Itupeva, São Paulo is chosen.